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Shipping policy

For any issues, please send an email to support@ultrakollektiv.com

Domestic orders (Spain)
Orders placed within Spain are shipped within an estimated 3 to 4 business days.

International Orders
International orders are shipped within an estimated 5 to 15 business days.

Please note that international shipments may be affected by customs processes in the destination country, which may cause delays beyond Ultra Kollektiv's control.

Customs, tariffs and taxes
The customer is responsible for paying any taxes, duties or import fees that may apply outside the European Union.
Customs regulations vary from country to country and are beyond our control, so we cannot predict or assume these costs.

Rejected shipments
If the customer refuses a shipment, they will be responsible for:

Original shipping costs

Any additional costs incurred due to the return or handling by the carrier.